Account Recovery

Account Recovery Form

Fill out this form if you can’t log in or forgot your email. For password issues, just use the Forgot Password option to reset it via your email.

Company Name

Company Address

Full Name

Contact Number

Email Address

If you forgot your registered email in the system, kindly provide a new or valid email address.

Rule 1020 Registration No. / OCP Transaction No.

The registration/transaction number must be registered here in the PTO-CEI Online System.

Reason for Recovery

Valid Company ID JPG, JPEG, PNG (up to 3MB)

Copy of Rule 1020 Certificate/OCP Transaction Certificate PDF (up to 5MB)

Business Permit / PEZA Registration / SEC Registration PDF (up to 5MB)

Upload at least one of the documents listed above.

I hereby declare that the information and documents submitted are true and correct. I understand that providing false information may result in rejection of my request and possible legal action.

I agree to the declaration above.